http://www.onclick.com/cis311/2001/fall/interview.htm
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CIS - Computer Information Systems BIS - Business Information Systems MATH - Computing EET - Electrical Engineering/ Electronics Technology |
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CIS-311-002 Management Information Systems Fall 2001 - Dr. Kelley 3-4:15 pm Combs CB-312 Term: Aug
21 - Dec 5 2001 Final Exam: Friday Dec 14 3-5 pm Syllabus - Schedule |
FIELD INTERVIEW MINI-PROJECT
12 points
DUE DATE: Monday October 1, 2001 3 pm.
FORMAT: Answers to field interview questions.
OBJECTIVES OF PROJECT:
1. Obtain specific networking technology information as used in industry today.
2. Map networking concepts learned in class to the real world.
3. Weigh career options in the field of computer networks.
4. Network with professionals in the various
fields of computer science as an aid to advancement in employment.
5. Make a short oral presentation to share your findings with the class.
SCOPE OF WORK: Interview one of the computer professionals listed below about their daily work.
REPORT LENGTH LIMIT: 2 typewritten pages in which you answer the specific questions below.
MAN-HOUR ESTIMATE: 2 to 4 man-hours end-to-end.
INTERVIEW CANDIDATES: Interview ONE PERSON serving in ONE of the functions listed below. Please contact your instructor in advance at g.kelley@morehead-st.edu or 606-783-9358 if you would like to interview someone serving in an alternate function, or are having trouble identifying a suitable candidate to interview. Companies may be located anywhere locally, nationally or internationally. You’re welcome to conduct the interview entirely in person, by email or phone. Companies in the Morehead area that have welcome student interviews in the past include: Morehead State’s Information Technology Department and Library Staff, the Gateway Children’s Advocacy Center, the Pine Grove Art Gallery, Yes Connect, St. Claire Medical Center, IBM Global Services in Lexington, Citizen’s Bank in Morehead, the French Quarter Inn in Maysville. These are just examples. You’re welcome to interview in any industry, including your current employer.
a. Network Administrator: Typically concerned with local and wide area connectivity, multiple facility voice and data support, data traffic management and network troubleshooting.
b. Database Administrator: Typically works with a specific database engine (Oracle, mSQL, DB2, Informix) and front-end product (Oracle Financials, SAP, PeopleSoft, or something coded in house). May or may not also be responsible for the database engine hardware and database client connectivity.
c. Internet/Intranet Webmaster: Designs and maintains internet websites and administers webservers. May or may not also have network and database connectivity and security.
d. Software Programmer: Writes and modifies software for computer hardware or software applications, or codes reusable business reports. Works primarily at the keyboard.
e. Email/Fax/Call Center Communications Specialist: Makes electronic messaging and faxing available to the user community, or supports inbound and outbound telemarketing IT operations across the enterprise.
f. Backup Specialist: Runs and verifies periodic systems backups, fail-safe and redundant setups, and prepares disaster recovery methods and documentation.
g. Technical Trainer: Trains people in technical areas, or hardware and software. If tied to a vendor, typically transfers product knowledge about equipment to support specialists. If tied to a human resources function, provides computer operations and data manipulation skills to people.
h. IT Project Manager: Usually responsible for the implementation and internal coordination of specific phases of an IT systems implementation, for example, data conversion from a mainframe to an outsourced data warehouse.
i. Telecommunications Engineer: Usually sets up and maintains remote location network connectivity and supports network security/encryption at the hardware or software level.
j. Technical Support Specialist: Provides answers to technical product support questions. Typically works for the product vendor.
k. Help Desk Specialist: Helps the in-house network user community address and resolve daily problems, and researches and implements solutions to trouble tickets. Typically works for an employer whose primary business function is not software and hardware product development and sales.
l. Systems Analyst: Interacts with various departments in operations to map business functions into the available computer technology (hardware, local and remote data links, and software)..
m. PC Technician: Installs, configures, trouble-shoots, and repairs new and existing network equipment. If employed by a systems integrator, typically does a lot of field work and on-site customer support.
INTERVIEW REPORT FORMAT
A. COVER SHEET
Your name, the date submitted, the class and instructor, the assignment type (Interview Mini-Project)
Name of person interviewed:
Date of the interview:
Location of the Interview:
B. ANSWERS TO QUESTIONS:
1. What is your job title?
2. How long have you been doing this job?
3. How did you get this job?
4. What was your job before the one you're doing now?
5. What education, training, and certifications do you hold?
6. Do you work long, weekend, or odd hours, or travel? If so, please elaborate.
7. What are some of the IT products and network technologies that you work with every day?.
8. What did you do on Monday of last week? (be specific - work related)
9. What did you do on Tuesday of last week?
10. What did you do on Wednesday of last week?
11. What did you do on Thursday of last week?
12. What did you do on Friday of last week?
13. What did you do on Saturday of last week?
14. Did you work on Sunday of last week?
15. How much should I expect to be paid for the type of work you do?