CIS-311 Management Information Systems Dr. Kelley Fall 2001

Your Name: Date:

In-Class Activity Worksheet #1

“Wireless Net Helps Improve Utility Customer Service” by Matt Hamblen.

http://www.computerworld.com/cwi/story/0,1199,NAV47_STO40838,00.html

Online 09/05/2001.

1. List the quantitative facts given in the Article:	2. List the Unsupported Claims made in the Article	3. List the Forward Looking Statements made in the Article
List the names of the people quoted in the article, their employer, and their title or function.	What was Illinois Power trying to do?	They did succeed? Why or why not?