CIS-311 Management Information Systems

Dr. Kelley Fall 2001

Your Name:

Date:

 

In-Class Activity Worksheet #7

Business Process Re-engineering

 

Case Study 1 - Cincinnati American Barge

 

Reasons for Reengineering Efforts

Specific Actions Taken And Metrics

Results Obtained (Quantitative)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Case Study 2 - Brooklyn Gas

 

Reasons for Reengineering Efforts

Specific Actions Taken And Metrics

Results Obtained (Quantitative)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Case Study 3 - Tufts Health Plans

 

Reasons for Reengineering Efforts

Specific Actions Taken And Metrics

Results Obtained (Quantitative)