CIS-311 Management Information Systems

Dr. Kelley Fall 2001

Your Name:

Date:

In-Class Activity Worksheet #10

eBusiness - Building IT DREAMS

1. Current IT Methodologies are inadequate

1. Decision Metrics Focus Areas are not IDENTIFIED and RANKED

a. Strategic Decisions; b. Assessment; c. Reporting; d. Maintenance, e.Diagnostics & Troubleshooting;.f. Scheduling and Distribution; g. Selection, Screening and Classification; h. Design, Planning, Implementation and Configuration; i. Process Monitoring and Interactive Control

2. Operational Status and Strategic Metrics tools are POORLY developed

a. Push Reports; b. Demand Reports; c. Exception Reports; d. Ad-Hoc Reports

3. Quantitative, Systematic Analytical Approaches are RARELY used

a. Component Analysis; b. What If Analysis; c. Sensitivity Analysis; d. Goal Seeking Analysis; e. Optimization Analysis; f. Correlation Analysis; g. Heuristic Analysis

4. PERT and GANTT charts are inherently casuistic

PERT - Project Evaluation and Review Technique (1950's Polaris)

http://www.cs.unc.edu/~stotts/COMP145/OLD98/homes/newmake/images/pert_chart2.jpg

GANTT - Henry L. Gantt (1917) http://www.cs.unc.edu/~stotts/COMP145/OLD98/homes/newmake/images/gant_chart2.jpg

2. Initiatives are started from the wrong end

Design: From the Top down

Implementation: From the Ground Up

3. Technology Implementation Approaches

Implementation Approach	Typical Reason for Failure
1. Prototyping
2. Pilot
3. Sampled Scale Up
4. Modular
5. Phased
6. Parallel
7. Drop Dead Cut-Over
8. Contracted
9. Outsourced

4. The IT-DREAM model

Description, Hierarchy & Role Diagram

1. Design

2. Resources

3. Expectations

4. Acceptance

5. Measurement

5. Top 10 e-business skills

Barbara Gomolski May 31, 2000

http://www.computerworld.com/storyba/0,4125,NAV47_STO45312,00.html

1. Business strategy

2. Knowledge of business processes/requirements

3. E-commerce strategy

4. Project management

5. Web marketing

6. Technology architecture

7. Security

8. Application integration

9. Web development

10. Network architecture/system availability

6. The right e-business staff

Barbara Gomolski May 31, 2000 http://www.computerworld.com/storyba/0,4125,NAV47_STO45313,00.html

a. Strategic Decisions; b. Assessment; c. Reporting; d. Maintenance, e.Diagnostics & Troubleshooting;.f. Scheduling and Distribution; g. Selection, Screening and Classification; h. Design, Planning, Implementation and Configuration; i. Process Monitoring and Interactive Control

2. Operational Status and Strategic Metrics tools are POORLY developed

Implementation Approach

Typical Reason for Failure

1. Prototyping

2. Pilot

3. Sampled Scale Up

4. Modular

5. Phased

6. Parallel

7. Drop Dead Cut-Over

8. Contracted

9. Outsourced

5. Top 10 e-business skills

6. The right e-business staff

1. Technical Extroverts

2. Staff adaptability

3. Key staff attributes

4. Strong Project Managers

5. Reward mechanism

6. Staff Training